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Terms of Agreement
Thank you for choosing our small home bakery business for your baked goods needs. To ensure a smooth and enjoyable experience for both parties, we have created the following agreement terms.
Initial deposit: A 50% non-refundable and non-transferable deposit is required on Custom Treat orders and are due within 24 hours of invoice to secure your event date.
Final Payments: Final payments are due 7 days before your order’s delivery or pick-up date. Failure to make the final payment will result in the cancellation of the order and all other payments would be forfeited.
Ordering: Custom Treat orders must be placed at least 2 to 3 weeks in advance to ensure proper preparation and timely delivery of your order.
Design Reproduction: Pictures submitted will be used for insirational purposes only. In order to protect the integrity of another artist work we will not and can not reproduce their exact likeness.
Allergens: Our products may contain or come in contact with soy, wheat, dairy, nuts, or other allergens. It is the responsibility of the customer to inform us before the confirmation of their order of any allergy concerns. You agree to inform your guest of these potential allergens and hold us harmless for any allergic reactions.
Order Changes: Please communicate any order changes before you submit your initial payment as changes are not permitted after this time.
Liability: We are not liable for any damages or issues that may arise after delivery, shipment and/or pick-up of your order. Please be sure to follow all instructions on our product care cards.
Shipping, Pick up and Delivery: We will confirm the Shipping, pick-up and/or delivery date and time once your order has been received and initial deposit made. Please communicate any issues with being timely for pick-up or delivery as soon as they arise. Should we have to wait you will be billed for the time at a rate of $25 per 15 minutes . All fees will have to be paid before delivery or pick-up of the order.
Refunds: Refunds are generally not permitted once an order is made, however in rare instances a refund may be given at the sole discretion of the owner of Candy Coated Delights by Dior.
Agreement and Acceptance: By making the initial deposit, the Customer acknowledges and agrees to the terms and conditions outlined above.